HOW TO ORDER
At YogaYe.com we want to make the entire process of placing your order as easy as possible, which is why we offer you four different ways to do so:
online, by e-mail, by phone or directly in our yoga shop in Barcelona.
By e-mail, phone or in our yoga shop in Barcelona:
You can place your order through info@YogaYe.com or by calling 644 355 000.
Please tell us the products you want to purchase, as well as your information (name and surname, address, telephone number). Later we will send you a confirmation e-mail with our bank details so that you can make the payment.
As soon as we receive the amount, we will send you your products.
Another alternative: you can visit our store with YogaYe products in Barcelona and take the yoga products yourself (c/ Astúries 22, 08012 Barcelona, within the Organic Market).
In our YogaYe store in Barcelona you will find a selection of yoga products that we sell online.
In the heart of Gracia (Barcelona), the yoga shop YogaYe is open from Monday to Sunday. There we offer you different payment methods: in cash, with a credit and debit card and also with a restaurant ticket.
The items to be purchased must be selected and added to the shopping cart by clicking on the "place order" icon.
- The shopping cart will contain the reference of the selected item, its name, the color chosen, the quantity and the price in € (VAT included). The price expressed does not include transport since the rates vary depending on the country of destination. Click "Finish the order" to start with the steps to make the purchase.
- You have the option to place your order as a guest or registered customer. We recommend that you register and enjoy various benefits, such as making the checkout process easier, shipping to multiple addresses, viewing and tracking your orders, and gaining speed for your next orders.
- In the next step we will request the personal data that will be incorporated into our database in order to be able to process the order and in case of registration, to facilitate the making of new purchases and access to your personal data and the information of all your orders. Remember that the personal data must be indicated with complete accuracy to avoid confusion or incidents in the shipment of the purchased items.
- After entering the billing and shipping information, you will see the shipping costs related to the address you have entered for the delivery of your order.
- In the next step you choose your payment method. For your comfort we offer three ways: by credit/debit card, through PayPal or by advance payment.
With card: A summary will be presented identifying the items purchased, the total price (VAT and shipping costs included) and the shipping address on the right side. The order must be confirmed by clicking on the "Finish the order" button. In the next step you enter your card details.
PayPal: You will automatically be forwarded to the PayPal page that protects credit card information with the best security systems. After your identification follow the instructions to make the payment.
For advance payment: A summary will be presented identifying the items purchased, the total price (VAT and shipping costs included) and the shipping address on the right side. The order must be confirmed by clicking on the "Finish the order" button.
Please transfer the amount of your order to the beneficiary YogaYe SL (IBAN ES47 0128 0505 2701 0004 3931) indicating the number of your order.
6. Confirmed the transaction, the order number will be communicated through the YogaYe.com website, as we have received your order correctly
7. Likewise, an email message will be sent, with a description of the order and the personal data that has been communicated.
The non-receipt of this message may be due to a transitory communication problem on the network or to a typing error in the email address.
In both cases, it is advisable that you contact contact us.
8. If you have registered before, you can access your full order history by clicking My Account.