FREQUENT QUESTIONS

We have selected the most frequently asked questions to make your purchase on YogaYe.com as easy as possible. If you do not find the information you are looking for here, please contact contact us.

 

How does place my first order?

Is this your first order on YogaYe? Do not worry! You will see how simple it is. If you have doubts click here!.

 

How can I pay for my purchases on YogaYe?

Shopping at YogaYe.com is very simple and safe!

We offer you 3 types of payment for your convenience:

- Credit and debit card (Visa, MasterCard, American Express, Diners Club, JCB, 4B, Euro 6000, Maestro and Visa Electron)

- PayPal

- Prepayment by transfer or income

You will find more information about secure shopping and payment methods here!.

 

Is it safe to buy through the web?

Yes, the information related to your order, and especially the online payment by bank card, is protected. The entire transaction is made on a secure server (SSL) and your bank card number is encrypted. You can buy at YogaYe.com with total security. 

You will find more information about secure shopping and payment methods here!.

 

How much is the shipping?

Shipping costs are calculated based on the postal code and the country of destination. There are no hidden costs due to the weight or volume of your order, they are always €7,50 on the Peninsula and the Balearic Islands. For other destinations and more information consult here!.

 

Delivery time

Purchases made at YogaYe are shipped via UPS or ASM and the approximate delivery time is 1-3 business days in the Peninsula and the Balearic Islands. For other destinations and more information consult here!.

 

Can I exchange or return items purchased on YogaYe?

Of course. If you are not completely satisfied with your order, you can change the items purchased at YogaYe or request their return.  

You will find more information about changes and return of products here!. 

 

How can I contact Customer Service?

You can put yourself in contact with the YogaYe team by email or phone. We will answer you as soon as possible.