YogaYe SL offers you an online store service that will allow you to buy products for your yoga practice and your well-being easily from your computer. In addition, you can enjoy promotions, gifts and special offers.

Next, we invite you to review the conditions that regulate the sale of the products presented through our website by the company YogaYe SL, Pau Alsina 3 local in 08390 Montgat (Spain), registered in the Mercantile Registry of Barcelona in Volume 42065, Folio 99, Sheet B 400857, Entry 1 and with NIF B65383796. However, if you have any questions about them, please contact us.

 

Offer coverage

The products offered are distributed in the following countries: Germany, Andorra, Austria, Belgium, Denmark, Spain (including the Canary Islands, Ceuta and Melilla), Finland, France, Holland, Italy, Luxembourg, Monaco, Portugal (except Azores and Madeira ), the United Kingdom and Sweden.

Natural persons residing outside these countries may benefit from the online shopping service of this website when the delivery address of the order is in one of the aforementioned countries or territories. For any other country please contact us.

Legal entities or professionals with an intra-community NIF who wish to buy any of the products presented on this website, must contact contact with us so that we grant them other options to make the desired purchase.

 

Schedule

At YogaYe.com you can make purchases 24 hours a day, 7 days a week, all year round. The customer service telephone number 644 355 000 is available during our office hours.

 

Purchase guarantees

The items offered on this website are a selection of YogaYe SL and meet high quality requirements and guarantees. Each product is accompanied by the following data: 

  1. Article name
  2. Description of the article
  3. Available colours*
  4. Price (in €)

*YogaYe SL has made an effort to show the colors of the products as close to reality as possible. However, the color of the products that appear on the screen may be subject to variations depending on the quality of your computer monitor. In this sense, YogaYe SL cannot guarantee that the colors that appear on your monitor are true to reality.

 

Product guarantee

YogaYe SL customers benefit from the guarantee given by the different manufacturers of each of the items.
Defects or damage due to incorrect use or handling of the material or wear caused by normal use of the same, are not included in this guarantee.
Decreases in the functionality of the articles, due to their design limitations, are also excluded from the coverage of this guarantee.

Consult the specialized advice of our service Customer service. Here we can resolve issues related to: products, orders, payments, returns and other incidents, of all orders made through our store.

 

currency and taxes

The prices on this website are shown in € (VAT included).

Shipping costs are calculated in the next step after entering your shipping address. For orders over €75, we give you free shipping costs.

 

Registration

To buy in YogaYe SL you have total freedom. There is the option to place an order with or without registration. The data provided will be stored in the YogaYe SL database to process the order.

By creating an account with our store, you will be able to go through the checkout process more easily, order shipping to multiple addresses, view and track your orders, gain speed for your next orders and much more.

In addition, users who request it will receive information and publications from YogaYe SL by email and/or postal mail.

 

Returns & Exchanges

If for any reason you are not satisfied with your order, at YogaYe.com we offer you a period of 30 business days, counting from the date of delivery of the order, to change or return it, although Royal Legislative Decree 1/2007 establishes only a within 7 days.

You just have to send us the product in perfect condition, unused and in its original packaging, including guarantees, labels and instructions for use. To exchange an item for another, you must return it for a refund and make a new purchase. The shipment of the return to our warehouse is borne by the customer as well as the shipping costs of the new order in case of change. We advise sending the return by certified mail or with acknowledgment of receipt.

Before making any changes or returns, send us an email at info@YogaYe.com or call us at 644 355 000.

You will find more information about exchange and return conditions here.

 

Gift Voucher Terms and Conditions

The gift voucher can be redeemed online, by phone or by e-mail. Each gift voucher can be emailed to the person of your choice with a personal message.

YogaYe Gift Vouchers cannot be redeemed for cash or redeemed for cash. In case of theft, damage or loss, the value of the gift voucher will not be replaced. Any unused balance will remain on the recipient's gift card and is non-transferable. The purchase of gift vouchers implies acceptance of these terms and conditions. The gift voucher is valid for one year after purchase, after one year please contact contact us.

 

Ownership of the content of the website

All illustrations, designs, icons, graphics, photographs, images and any other elements that are part of the website are the exclusive property of YogaYe SL

The elements of this website are designed with the purpose of offering the sale of the products identified with the YogaYe SL trademarks. The copying or use of said elements does not entail the transfer of any rights over them. In this sense, the reproduction, publication, transmission, modification or distribution by any means of the configuration elements (including software) of this website is expressly prohibited. If you are interested in using elements of our website, please contact contact Contact us and we will find a solution.

 

Disclaimer

These general conditions regulate the access and use of the website. It is understood, for the purposes of these general conditions, as a web page:

-The external appearance (or 'look and feel') of the screen interfaces, both statically and dynamically (ie the navigation tree).

-The elements integrated both in the screen interfaces and in the navigation tree, including, by way of example and not limitation, those texts, images, sounds, databases, multimedia products, interpretations, artistic executions, fixations, photographs, signs of broadcasting, and in general, all those creations and objects expressed by any means or support, currently known or invented in the future, whether or not they are subject to protection by the current legal system in terms of intellectual, industrial property or by any other analogous legal systems (the 'Contents') and all those online services or resources that may be offered to users.

YogaYe SL reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the web page and the contents and services incorporated therein. The user acknowledges and accepts that at any time YogaYe SL may interrupt, deactivate and/or cancel any of the content and/or services that are integrated into YogaYe.com.

 

Limitation of Liability

It is the client's responsibility to be technically qualified to use the materials that YogaYe, SL distributes.

 

Contacto

For any type of doubt, query or suggestion, you can send us your comments by email or mail to:

YogaYe SL
c/ Pau Alsina 3 local
08390 Monday
Spain

 

Legislation and Jurisdiction

These general conditions will be interpreted in accordance with the competent legal system at the consumer's domicile, which will be applied subsidiarily in everything that has not been foreseen in them. (Basically Law 34/2002 of July 11 on information services and electronic commerce).